What this course offers
This free online course is for adults aged 19 and over who want to prepare for remote and hybrid work. You will develop digital, professional, customer service and employability skills, while gaining confidence using online systems, working independently, collaborating virtually and applying for remote and hybrid roles.
During the course, you will achieve qualifications in:
- Employability Skills
- Business and Retail Administration
These qualifications will help you develop skills that employers look for across a range of sectors. The course also includes employer engagement and opportunities to take part in mock interviews or interview pre-screening activities.
Applicants should have a good standard of written and spoken English, equivalent to Level 1 or above.
What you’ll learn
By the end of the course, you will be able to:
- Work professionally and safely in a remote environment
- Manage time, workload and wellbeing while working from home
- Communicate effectively using digital tools
- Deliver customer service and admin tasks remotely
- Use Microsoft 365 and online systems confidently
- Prepare CVs for remote roles
- Perform well in video interviews
- Apply for hybrid or remote jobs independently
What happens next
After completing the course, you will be equipped with practical strategies to help you take your next steps. The course covers home workspace setup, digital communication, time management techniques and work-life balance for remote and hybrid working.
You will also have access to careers advice, guidance and employability support throughout the course to help you move into employment or further training.
Contact details
Get in touch for help
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